Frequently Asked Questions
- How long will it take for my order to arrive?
All orders are processed and sent within 48 hours of payment. If you live in Australia, orders take 2 - 3 days, depending on where you live. For international orders, Air Mail takes 4 - 12 business days.
- Do you give free samples?
No we do not send free samples. Sorry for any inconvenience but we find that sending free samples takes up a lot of time and is not very cost effective. We provide sample sizes available in most of our products at very affordable prices.
- How Pure is the Emu Oil?
As pure as it gets! The Pure Emu Oil we provide is of the highest quality. It is refined and certified to the degree of purity that is safe to take internally. It's also HACCP and Halal Certified.
- How much does the postage cost?
We go by the costs of Australia post, which is calculated by weight. So what you will pay for postage depends on what you order. The more you order, with each additional item the cost will go up less and less to give you better value for money.
Emuse pure emu oil is Halal certified.